Just over a week after my very long wait at the hospital for a very short chat with a specialist about my knee I got an appointment letter from the hospital.
Well the letter said they had an appointment for me, but that I needed to phone them within a week on the appointments line which is only open between 10am and 2pm three days a week.
(Photo from andsoitburns.blogspot.co.uk)
I had nightmare visions of endless phone queues and dire holding music for hours on end, however they picked up pretty quickly and they found my notes on the computer after only 15 minutes of searching. Then they were able to make me an appointment in three weeks time; not a choice of appointments just the one slot – take it or give up.
This makes it all the more amusing that I took the slot and hung up (politely), only to have them phone back a couple of minutes later as they hadn’t actually read my notes and had booked me in with the wrong person.
Now that they realised I needed to see a soft tissue specialist, although she prefers the term “orthopaedic physiotherapy specialist”. So now I have to wait an extra week for my appointment but I will hopefully see the correct person.
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